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We make what matters work*

As global energy needs surge, from AI data centers to homes seeking smarter energy use, sustainability has never been more central to business strategy. In this compelling conversation on The Making of What Matters, Eaton’s chief of staff and chief sustainability officer, Harold Jones, sits down with Zari Venhaus to unpack the real business case for sustainable growth.

Harold explains how the CSO role bridges what a company does, what society expects, and how the world thinks about energy and climate. He reveals why safety, reliability, efficiency, and sustainability have always been the fundamentals of Eaton’s power management mission and why they matter more than ever today.

Together, they explore:

  • The realities of rising global energy demand and aging infrastructure

  • How AI is helping detect wildfire risk through the “power genome”

  • Why efficiency is really about resiliency, not just cost savings

  • How Eaton partners with customers to co-create smarter energy solutions

  • The importance of circularity, refurbishment, and designing products for end‑of‑life

  • How data enables better decision-making and greenhouse gas reduction

  • The shifting landscape of sustainability policy and market expectations

  • Why responsible growth is not only strategic but essential for longevity

Across industries and continents, Harold highlights how sustainability isn’t a side initiative. It’s a business imperative that strengthens performance, drives innovation, and builds companies that endure.

Data is so, so very important in this whole space around energy and energy management. When you look at climate modeling, it's a data-rich science. When you look at the way businesses behave around energy use, it's data. If you're not measuring or tracking data, you don't know what problems to solve.

Harold Jones, chief sustainability officer, Eaton